VEROULA TERMS OF SERVICE
Last updated: September 2026
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These Terms govern your use of the VEROULA website and purchases made through it. By using our website or placing an order, you agree to these Terms.
1. Products & Information
VEROULA provides at-home IPL hair-removal products and related accessories.
We aim to ensure all product descriptions, images, specifications and prices are accurate. Minor differences in colour, appearance or packaging may occur.
IPL results vary between individuals. Always follow the instructions and safety information supplied with your device and check that IPL is suitable for your skin tone, hair colour and intended treatment area before use.
2. Orders & Payment
All orders are subject to availability and acceptance.
Prices and promotions may change at any time but will not normally affect orders already accepted.
We may cancel or refuse an order where reasonably necessary, including in cases of product unavailability, payment issues, pricing errors or suspected fraud. Any applicable payment already taken will be refunded.
3. Shipping
Orders may be fulfilled by third-party or international fulfilment partners.
Delivery times shown on our website are estimates and may be affected by circumstances outside our reasonable control.
Please ensure your delivery details are correct before completing your order.
See our Shipping Policy for further information.
4. Returns, Refunds & Cancellations
Returns, cancellations and refunds are handled in accordance with our Refund Policy and applicable consumer law.
Where advertised, our 90-Day Money-Back Guarantee is subject to the eligibility requirements stated in our Refund Policy.
Nothing in these Terms affects your statutory consumer rights.
5. Product Use
VEROULA products must be used in accordance with the instructions and safety guidance supplied with them.
IPL is not suitable for everyone, and individual results may vary. We do not guarantee identical results for every customer.
We are not responsible for loss or damage resulting from misuse of a product or failure to follow the supplied safety instructions, except where liability cannot legally be excluded.
6. Website & Intellectual Property
The VEROULA name, branding, website content, graphics and original materials may not be copied, reproduced or commercially used without permission.
You must not misuse the website, attempt unauthorised access or introduce malicious software.
We may temporarily restrict website access for maintenance, security or technical reasons.
7. Third Parties
We may use third-party services for payments, fulfilment, shipping and other store functions.
External websites and services may operate under their own terms and privacy policies.
8. Privacy
Personal information is handled in accordance with our Privacy Policy.
9. Liability & Consumer Rights
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.
Nothing in these Terms affects your statutory rights.
10. Changes to These Terms
We may update these Terms where necessary. The latest version will always be available on this page.
11. Contact Us
Questions about your order, product or these Terms can be submitted through our Contact Us page or customer-support email.
VEROULA
Feel confident in your skin every day.
