VEROULA Privacy Policy
Last updated: September 2026
At VEROULA, we respect your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order or contact us.
Our store is powered by Shopify, which helps us provide our website and ecommerce services.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Your name, email address and telephone number
Billing and delivery addresses
Order and transaction information
Payment-related information
Communications you send to us
Device, browser, IP address and website usage information
Marketing and communication preferences
Payment information may be processed securely by Shopify and our payment providers rather than directly by VEROULA.
IPL results vary between individuals. Always follow the instructions and safety information supplied with your device and check that IPL is suitable for your skin tone, hair colour and intended treatment area before use.
2. How We Use Your Information
We may use your information to:
Process and fulfil your orders
Arrange shipping, returns and refunds
Provide customer support
Communicate with you about your order
Operate and improve our website
Prevent fraud and maintain security
Comply with legal obligations
Send marketing communications where permitted
You can unsubscribe from promotional emails at any time using the unsubscribe link provided.
Our store is powered by Shopify.
We may also use trusted third-party providers to help operate our business, including payment processors, fulfilment partners, delivery companies, analytics providers and marketing platforms.
These providers may process information where necessary to provide their services.
Shopify processes information in accordance with its own privacy practices.
4. Cookies & Analytics
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where permitted, support advertising and marketing.
Where required by law, you can manage your cookie preferences through the options provided on our website.
5. Sharing Your Information
We do not sell your personal information in the ordinary meaning of selling customer details for money.
We may share information where reasonably necessary with Shopify, payment providers, fulfilment and delivery partners, technology providers and other businesses that help us operate VEROULA.
We may also disclose information where required by law or to protect our legal rights.
6. International Processing
Some of our service providers and fulfilment partners may operate outside your country.
As a result, personal information may be processed internationally. Where required, appropriate safeguards will be used in accordance with applicable data-protection law.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing support and meeting legal, accounting or regulatory requirements.
8. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to your information
Request correction of inaccurate information
Request deletion in certain circumstances
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of certain information
Opt out of certain marketing or advertising uses
These rights may be subject to applicable legal requirements and exceptions.
To exercise a privacy right, please contact us using the details below.
9. Security
We take reasonable measures to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
10. Children's Privacy
VEROULA is not intended for children, and we do not knowingly collect personal information from children contrary to applicable law.
11. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for how those third parties handle information.
12. Changes to This Policy
We may update this Privacy Policy when our services, legal requirements or privacy practices change.
The latest version will always be published on this page with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us through our Contact Us page or customer-support email.
VEROULA
Feel confident in your skin every day.
